Assistant Client Service Specialist Job at Marshall & Sterling Inc, Latham, NY

b0ZJV25tSFZvRVpOSTI2NTFoVzMycWRXZWc9PQ==
  • Marshall & Sterling Inc
  • Latham, NY

Job Description

Salary Range

$40,000.00 - $50,000.00 Salary/year

Position Type

Full Time

Description

Why Join Marshall+Sterling?

As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do.

Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.

At Marshall+Sterling, you’re not just joining a company — you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.

We're hiring for an Assistant Client Service Specialist to provide superior service and administrative support to the department. Responsibilities include:

This role will be based out of Marshall+Sterling’s Latham, New York Office

  • Support Client Service Specialists by assisting with customer requests and maintaining smooth operations behind the scenes.
  • Document all client and carrier communications regarding coverages and exposures in the management system.
  • Follow workflow procedures, adhere to agency guidelines, and promptly report any actual or potential E&O claims.
  • Maintain required professional accreditations and participate in continuing education programs when available.
  • Perform other duties and projects as assigned.

Qualifications

  • Proficiency with AI tools, task management systems, and Microsoft Office.
  • High School diploma or equivalent required
  • Brings a positive attitude and works well with fellow employee owners, leaders, and others inside and outside the company.
  • Highly organized and detail-oriented.

Total Rewards Package:

Compensation: $40,000 - $50,000, based on experience, education, and work location.

Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!

Employee Stock Ownership Program

As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here’s what makes our ESOP so valuable:

  • Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company’s success.
  • Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company’s growth and success.
  • No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.

For more information on our culture and benefits, please visit us at : Careers-Marshall+Sterling

#PGM26





Compensation details: 40000-50000 Yearly Salary

PI6fca8e1066f7-30492-41290200

Job Tags

Full time, Work at office

Similar Jobs

Rutland Regional Medical Center

Radiology Technologist Job at Rutland Regional Medical Center

Under the supervision of a radiologist and the direction of department leadership, this position competently performs imaging on all general radiographic equipment and is provided the opportunity and encouragement to expand their skill sets. Must have the ability to recognize...

Pomeroy Living

Medication Technician Job at Pomeroy Living

 ...Medication Technician Make a Meaningful Impact at Pomeroy Living Pomeroy Living is a state-of-the-art assisted living community...  ...resident care. You'll work under the supervision of a licensed nurse to ensure our seniors receive their treatments safely and... 

Apptad Inc

Technical Writer Job at Apptad Inc

 ...Title: Technical Writer Location: Houston, TX Technical Writer Training Team is responsible for developing, revising, and...  ...Key Responsibilities Documentation and Technical Writing Support a site-wide SOP modernization and revamp initiative... 

Jobs for Humanity

Entry-Level Data Entry & Virtual Assistant Job at Jobs for Humanity

 ...reliable and detail-oriented Virtual Assistant to assist with basic data entry and administrative tasks. This is a great opportunity for entry-level freelancers who are eager to learn and grow. No prior experience is needed we will provide clear instructions and ongoing... 

Top Tier Transitions

Senior Moving & Downsizing Specialist - Algonquin Job at Top Tier Transitions

 ...From sorting cherished belongings to creating a comfortable new home, our team delivers thoughtful, trustworthy, and high-value solutions...  ...thrive in this role. This is meaningful, flexible part-time work for individuals who value people, professionalism, and purposeful...