Job Description

The Walker Art Center empowers people to experience the transformative possibilities of the art and ideas of our time and to imagine the world in new ways. In our over 125-year history, we have become one of the most celebrated art museums in the country and we are known for our innovative presentations and acclaimed collections of contemporary art across the spectrum of the visual, performing, and media arts.

This role works within a team of security professionals who help to provide a safe and secure environment for the museum’s collections, properties, facilities, visitors, and staff while delivering superior customer service.

WHAT YOU GET TO DO  

• Monitor galleries, public spaces, and other areas of the museum to help ensure the safety and security of visitors, staff, the collection, and Walker assets.
• Conduct routine rounds and foot patrols throughout the facility, including accessing rooftop areas, to identify and address security, safety, and building-related concerns.
• Observe visitor and staff activity, promptly reporting and documenting suspicious behavior, safety hazards, security incidents, or damage to artwork.
• Collaborate with Registration, Curatorial, Maintenance, and other departments to understand exhibition-specific security needs and maintain a safe and secure environment.
• Monitor the physical condition of the museum and communicate maintenance, safety, or security concerns to the appropriate staff.
• Operate and monitor security systems, including surveillance cameras, access-control systems, and fire and burglar alarm systems.
• Maintain familiarity with emergency procedures and take an active leadership role during medical emergencies, fires, bomb threats, power failures, and other crisis situations.
• Staff the Control Center as assigned.
• Communicate relevant incidents, concerns, and operational updates across Security shifts.
• Conduct key and access-card audits and accurately document the results.
• Perform other duties as assigned. 

WHAT WE NEED IN YOU 

Minimum Requirements

• 2+ years’ related experience required.
• Professional demeanor and a strong customer service orientation are essential.
• Strong communication skills as well as the ability to work with diverse visitors/groups
• Excellent time management and decision-making skills. 
• Ability to present a professional and courteous appearance to visitors and staff; exercise tact and diplomacy at all times and remain calm under pressure.
• Ability to demonstrate flexibility, initiative, strong work ethic, and the highest level of integrity and professionalism
• Ability to work collaboratively and cohesively with other Operations leadership and staff.
• Knowledge of computers, MS Office Suite (Word, Excel), preferred.
• Willing to become and maintain TSA certification
• CPR / First Aid Certified, or willing to obtain and maintain CPR/First Aid Certification

We are hiring to fill two vacancies. The two shifts available are as follows:

• Saturday 10:00 PM - 8:30 AM
• Sunday 10:00 PM - 8:30 AM
• Monday 10:00 PM - 8:30 AM
• Tuesday 10:00 PM - 8:30 AM

AND

• Wednesday 10:00 PM - 8:30 AM
• Thursday 10:00 PM - 8:30 AM
• Friday 10:00 PM - 8:30 AM
• Saturday 10:00 PM - 8:30 AM

Physical and Environmental Requirements

• Frequently required to patrol indoor and outdoor areas, including walking long distances and navigating steep stairs, ramps, and uneven outdoor surfaces in varying weather conditions.
• Frequently required to sit, stand, walk, and move throughout the Walker campus, including galleries, offices, loading dock areas, and the Minneapolis Sculpture Garden.
• Must be able to remain stationary for extended periods while monitoring security systems, surveillance cameras, alarms, and access control systems in the Control Center.
• Requires the ability to hear and respond to alarms, radio communications, telephones, and visitor or staff inquiries.
• Frequently required to communicate verbally and in writing, including preparing incident reports and responding to emergency situations.
• Must be able to occasionally lift, carry, push, or pull up to 25 pounds, including security equipment, packages, supplies, or barriers.
• May be required to bend, stoop, kneel, crouch, reach, and climb stairs during patrols, inspections, or emergency response activities.
• Must be able to work both indoors and outdoors in a variety of environmental conditions, including heat, cold, rain, snow, and other seasonal weather conditions.
• Required weekends, holidays, special events, and extended shifts as operational needs dictate.

JOB SPECIFICATIONS 

This position is considered full-time, non-exempt. As a non-exempt position, it is eligible for overtime pay. The minimum compensation for this overnight role is $23.00 / hour. The Walker offers a wide range of benefits for both part-time and full-time employees.

This position is not eligible for relocation assistance.

All applicants must be eligible to work in the United States without the need for employer sponsorship.

Walker’s DEI commitment  The Walker is committed to being an employer with a staff who, at all job levels, reflects the rich diversity of the communities and audiences we serve. We are dedicated to ensuring inclusion and equity in all our employment practices. We deeply value and welcome all the unique lived experiences in our applicants and encourage anyone meeting the minimum requirements to apply.

Recruitment Timeline  All positions are open until filled. 

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