Job Description

Salary: $61,000 - 101,000 per year Requirements:

• We need senior-level experience in performance engineering for distributed systems and/or production reliability engineering.
• We need a strong cloud and container background, particularly AWS with Kubernetes/EKS; ECS exposure is a plus.
• We need experience with modern observability platforms such as Datadog, Dynatrace, Grafana, OpenTelemetry, CloudWatch, or similar tools.
• Experience with KEDA and/or Karpenter is a significant advantage.
• Experience with Akamai is strongly preferred.
• We need someone who can lead through influence, mentor engineers, and collaborate effectively across teams.

• We lead performance engineering initiatives, including load, stress, and soak testing, capacity modelling, performance tuning, and prevention of regressions through KPIs, guardrails, and acceptance criteria.
• We improve production readiness through observability, actionable alerting, incident triage, and root-cause analysis that results in lasting remediation.
• We strengthen resilience patterns such as timeouts, retries, circuit breakers, backpressure, rate limiting, graceful degradation, and failover preparedness.
• We drive safer releases by using canary and progressive delivery approaches, along with automated rollback patterns.
• We optimise containerised workloads across EKS as the primary platform and ECS or other compute environments where relevant, while improving autoscaling strategy and right-sizing.

• AWS
• Cloud
• CloudWatch
• Datadog
• Dynatrace
• Grafana
• Karpenter
• KEDA
• Kubernetes
• OpenTelemetry
• DevOps
• Support
• Network

More:

We are collaborating with J.P. Morgan to find exceptional professionals for this role. Merchant Services is seeking an SVP/ED Performance & Resiliency Engineer to improve the performance and stability of critical, high-volume platforms, with a focus on reducing latency, increasing throughput and TPS, improving capacity planning, and strengthening readiness for peak events. We partner closely with application development and infrastructure/platform engineering teams to identify bottlenecks across the stack, implement durable fixes, and raise engineering standards through technical leadership, mentorship, and cross-team collaboration. J.P. Morgan offers a competitive total rewards package, eligible benefits and programs, and a strong commitment to diversity, inclusion, and equal opportunity. The role sits within J.P. Morgans Commercial & Investment Bank, a global leader across banking, markets, securities services, and payments, supporting clients in more than 100 countries.

last updated 42 week of 2026

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